Effective Communication in the Workplace
Course Overview
Neuro Linguistic Programming is a field of study that clearly explains what is communication and how different individuals organise their thinking, feeling, language and behaviour in different contexts of life and business.
We all have our own unique way of processing and responding to different situations in the workplace. Poor communication causes many problems in business. The first step to being a good communicator is being able to understand and recognise all the facets in the other person’s communication. The message is not just in the words it’s in the body language and tonal qualities that accompany the words. Good communication is about listening, reading the non-verbals and responding in way that makes it easy for the listener to grasp your message.
Why attend
How a person thinks is how a person creates their life. How a person talks and uses their body is a series of symptoms demonstrating how they think. Being able to understand the preferred way a person likes to process information, and being able to vary your communication so people understand exactly what you want to communicate, are incredible tools in being an effective communicator in the workplace.
This can help many things such as morale, problem solving, influencing, changing other peoples behaviours and becoming an effective leader.
During this course you will learn:
- Epistemology, the NLP model for how human beings know what they know
- The basics in how to read body language
- Outcomes and framing
- Rapport skills and pattern detection
- Representational systems
- Learn how other people perceive what is communication
- NLP language patterns
- How to understand peoples thought processes
- Understanding and reading body language
This course is not currently open to new bookings. If you would like more information on when this course will become available please call us on 0208 778 2349
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Andy Smith
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Adrian Dawson
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William Hunt
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“Showed me a way to communicate more effectively”
Anita Anand
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Bradford College
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Bradford College
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Richard Turnbull
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“An increase in awareness of others”
Martin Goldsmith
Peter Mueller