The Executive PA

Course Overview

What is it about:

The Executive PA has a pivotal role in the management team. This course equips senior PAs with the skills to achieve organisational objectives through partnership with their manager as well as time management and communication to really contribute to the management team.

Who is it for:

An essential course for secretaries and PAs to directors and senior managers.

What will I get out of it

A full understanding of the Executive PA’s role in the management team
Techniques to stay ahead in your field and manage your own development
Management tools which will enable you to be more productive
Effective self-management and personal development skills
Key objectives to increase your own and your manager’s productivity
Assertive techniques to help manage your day
A blended learning experience allowing you to to continue to develop your skills in the workplace

Stage 1 - The Course

The role of the Executive PA

Purpose definition and expectations of an executive PA
Competencies for excellence: skills and attributes of a top-performing PA

Working with senior management

Understanding business goals and improving information flow
Models of management Relating your role to your manager’s
Understanding work styles

Communication skills

A brief introduction to Neuro-Linguistic Programming
Verbal and non-verbal communication
Questioning techniques and negotiation skills

Project and time management

Project management and juggling multiple tasks
Personal organisation and prioritisation
Models of time management - important vs urgent

Developing relationships across the organisation

Creating understanding in the minds of others
Passive vs. aggressive vs. assertive
Body language of assertive behaviour
Saying "no" win-win solutions and practical exercises

Moving Forward

Getting the most from appraisals
Career progression and networking skills

Stage 2 - MP3 Learning bites

Managing office politics
Effective prioritisation
Take control of your career

Stage 3 - e-learning

After the course a modular e-learning programme will be delivered to your inbox. These interactive bite-sized follow ups (completed at a time to suit you) will cement your learning from the course and help you put your new skills into practice.

This course is not currently open to new bookings. If you would like more information on when this course will become available please call us on 0208 778 2349

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