The Two Types of Job Training
What is job training?
Job training refers to the concept of training employees for the duties and other activities they will be required or expected to perform during any given workday. Typically, job training includes teaching or showing an employee various important facts and information about what it is like to work for a company and what they will be expected to do in their current position. The following is just some of the more notable information that most employers will provide employees who are undergoing a type of job training: What duties they are expected to perform; How they should handle certain situations, such as customer service situations or conflicts in the workplace; Explaining workplace regulations and procedures which must be adhered to; Going over business or employee policies, rules and other standards; and so on.
There are two main types of job training: on the job training and off the job training. On the job training refers to training which occurs physically “on the job” and often involves showing a new employee what is expected of them through physical and sometimes hands-on experience. Off the job training, on the other hand, refers to training which occurs “off the job” in a different area other than the workplace and usually involves vocal or written examinations, training videos, training seminars, and other “teaching tools” which do not require or necessitate a hands-on, on the job experience.
Why is job training important?
Job training is an essential part of every position within any given business; without proper job training, an employee will likely be unsure of what is expected of them or they may be unprepared to handle what types of experiences they have during the workday because they were not taught and trained well. For example: Let’s say that a server at a restaurant is given on the job training and taught how to handle a screaming child who knocks over their glass which spills water or milk or another drink all over the table and even the restaurant floor.
Off the job training
Off the job training refers to workplace training which occurs through a process of teaching employees what is expected of them when they are ready and able to take on their new position through a variety of different training methods that do not require the employee to directly participate in their new job, such as what occurs during on the job training. Examples of off the job training include instructional videos given to employees for viewing; instructional pamphlets or booklets which contain information about working for a company, such as policies or general goals of the company; tests or examinations after off the job training may also occur, as these are test which may test how well the individual knows certain policies or how they may behave in certain situations that might occur during the course of their employment based on what they have learned through their other training.
Off the job training is especially beneficial to employees who need to be taught overall concepts about a business, such as their policies or general mission statement regarding their customers. Off the job training allows for the absorption of facts and policies, making it easier for an employee to react accordingly should they experience this incident while working.
On the job training
On the job training refers to workplace training which occurs through a process of showing an employee what is expected of them when they are able to fully take on their new position. On the job training often includes more physical, hands-on experiences; for example, many new employees are often labeled "employee in training" and required to shadow or follow a current employee as they go about their workday. Employees who tend to learn visually will benefit more from on the job training than off the job training as well. This type of training allows the employee to see what is expected of them in action. However, on the job training is not always so straightforward or hands-off. On the job training may also include simply learning how to do a job as it happens, rather than being taught through a current employee or relying on background information--for example, a college degree. For example, before the advent of community college degrees in medical assisting, it was common for medical assistants to have little or no medical experience and to learn most of the duties related to their position as they happened during the workday. Today, however, most clinics and hospitals would prefer to hire someone with a degree rather than someone without, as the degree indicates that the medical assistant will not need as much on the job training as someone without any experience whatsoever.
On the job training is considered to be more beneficial for jobs which may require a noticeable amount of hands-on work, such as nursing, farming, engineers, and so on. On the job training allows for those with this type of job the ability to see their soon-to-be required duties or typical workday in action. Sometimes, people who are currently going through on the job training may be required to work normally on a “probation period,” to ensure that, if they are unable to fulfill their work related duties, they may be fired or at least reprimanded. This type of training is especially popular in retail settings where the work involves managing sometimes large crowds in a smaller space.
Which type of training should employers use?
It is very uncommon for an employer to choose only one type of job training. Both on the job and off the job training have benefits which, when combined, can create a fairly well rounded employee with a strong sense of company policies as well as the experience and knowledge they need in order to successfully work at the business which hired them.