Employee Training Programs
What are trained employees?
A business without rained employees would have an almost microscopic chance of success in the business world. Why? Because trained employees are employees who know what they are doing in the workplace, why they are doing it, and how they need to do it in order to increase productivity, profits and the overall prosperity of the company. Trained employees are employees who know when to show up to work, what they need to do during the workday, and how they should behave or perform during the course of their daily schedule. In short, a trained employee is an employee that knows—above all—what they need to do. And without these trained employees, businesses would be nearly impossible to run in any sort of successful manner. Trained employees range from the lower level valet drivers who park cars in a parking garage all the way up to an executive sitting on an executive board for the company.
What are employee training programs?
Every employee is essentially a trained employee—although the exact nature of their training will vary from company to company and position to position. Many businesses use programs which are typically referred to as employee training programs. Employee training programs are programs which, as their name would suggest, assist in training employees for their position at a company. Employee training programs encompass a wide range of different programs of varying lengths, styles and even purposes. A training program might be dedicated to educating an employee about a specific topic, such as dress code, or it may be an introductory course into working for a company which covers dress codes, workplace policies and many other facets of working life at a business. However, the nature of employee training programs remains the same: to train employees.
Common examples of employee training programs can be found in almost any business. Most businesses have some form of employee training program, regardless of their size or the nature of their business. The variation in programs typically comes from the type of position being trained, the size of the business, as well as the nature of the business. For example: The training program for new waitresses at a local diner will likely be much more simple than the training program for a new manager at a popular theme park notorious for a high level of customer service and extremely rigid workplace policies. In their simplest forms, employee training programs come in the form of manuals or simple videos which explain the basics about working at a company or a particular aspect of working at a company. A manual, for example, is considered to be part of an employee training program. Likewise, a simple video may explain to a new employee what is expected of them in the workplace, how to handle common workplace problems, as well as introduce the employee to the general atmosphere or philosophy behind working at that location.
Why do employers use employee training programs?
Employers utilize employee training programs because, as was mentioned above, a business cannot run successfully without some level of training for their employees. Training programs are a way for employers to train employees in a strategic and specific way which will not only help ensure that the individual being trained starts off with the knowledge that they need to successfully work at a location, but that employers do not need to spend countless hours fixing mistakes or training employees in a freelance or random manner. Programs can be created and followed “by the book” for multiple employees without having to spend additional time or paid hours having to perform the training in a less organized manner.
Additionally, employee training programs are often a way for employers to target problem areas in their business. Employee training programs are often specifically tailored towards areas of the business which are known to need extensive—or at least more than normal—training. For example, a training video for a popular children’s store may touch extensively on customer service, providing customer service to families, interacting with children, and dealing with common social situations which they may encounter during their workday due to the nature of their store. In this manner, the employer can ensure that their employee has received additional training in an area which has been known to cause problems or, at the very least, to require additional training.
Employee training programs are not, however, a quick fix or easy solution to training employees. An employee will often need a more comprehensive training program than a simple video or manual—something which is reflected by many company’s decisions to have employee’s on a type of probation for their first days, weeks or even months working at a company. Some company’s may decide to keep employee’s off the working floor until they have completed more extensive training, while others may continue training the employee on the working floor as part of their employee training program. For example, many supermarkets require their new cashiers to work alongside an experienced cashier employee for several days—or even weeks—before their training is considered complete. It is very important for companies to research different levels of employee training and understands how—and why—certain methods of training work, or don’t work, in various situations. For example, research generally indicates that hands-on methods of training are more successful in positions which will require hands-on work. This includes positions such as putting together machinery, working cash registers, or other types of hands-on work. Individuals who are trained in a semi-working position, such as working alongside a current employee or being allowed to shadow a current employee, are more likely to be successfully trained than those who are only given written training alone. Training in the workplace should be carefully considered and tailored to employees to whom it will be of the most benefit.