Business NLP Blog

September 28 2012

Organizational citizenship behavior

What is organizational citizenship behavior?

Organizational citizenship behavior is a productive behavioral concept in the field of business psychology that is mainly characterized by the study of team behavior in an organizational setting. In 1988, Dennis Organ--considered by many to be the 'father' of the modern study of organizational citizenship behavior--defined it as an individual behavior which is not directly rewarded by a formal reward system but that, when combined with the same individual behavior in a group, results in effectiveness. In the business world, organizational citizenship behavior is typically considered to influence the overall effectiveness of a group of employees. The group of employees may be a temporary team put together to complete a specific task, a group of employees that operate within a department, or even a larger group, such as every employee that works for a certain company. Usually, however, organizational citizenship behavior is studied on a smaller scale, such as small groups of employees who must work together to perform certain tasks—such as the aforementioned temporary teams or individuals within a particular workplace department.

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September 24 2012

Business instructional design practices

What is instructional design?

Instructional design is a business-oriented practice which is characterized by the creation of an instructional experience specifically designed to make acquiring and building knowledge and skills easier, more efficient, and more effective. Instructional design can be used in a number of different industries and fields--for example, many teachers use the concept of instructional design to develop methods of teaching knowledge to children in an appealing and efficient way. Instructional design is most commonly used in the field of business, where teaching employees and other workers skill sets and knowledge is an essential part of producing productive work.

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September 19 2012

Motivation, Positive Reinforcement and Equity Theory

What is motivation?

Motivation is defined as how much an individual is willing to perform certain actions or behavior. In the workplace, motivation is defined as how willing an employee is to perform their work duties in a timely, efficient and productive manner. An employee who has motivation is more likely to get their work done on time, get their work done well, and be willing to go above and beyond their work duties if they are asked to increase their performance. The more motivation felt by an individual, the more likely they are to perform well. Motivation is considered to be an essential and crucial aspect of the workplace due to fact that, without motivation, employees would not perform their job duties.

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September 16 2012

Occupational Health Psychology

What is occupational health psychology?

Occupational health psychology is a psychological discipline which is primarily concerned with various psychological, physical and social factors in the workplace which may lead to psychological or physical problems and other issues in the workforce. Occupational health psychology is considered to be a discipline of business psychology which is the result of the study of health psychology, organizational psychology and general occupational health. Unlike the previous disciplines, occupational health psychology is concerned with psychological or physical issues which contribute to mental or physical problems in the workplace, rather than general workplace psychology or general workplace health.

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September 14 2012

Personnel Selection

What is Personnel selection?

Personnel selection is the process by which a company, organization or other party decides to hire or promote employees. Personnel election is considered a psychological process because the decision to select a worker is based on psychological and social components. This process is typically completed by analyzing the prospect for potential employees and applicants to be successful and valuable to a company, organization or other party. Personnel selection is one aspect of the overall hiring process used by a company, which specifically focuses on the selection of new employees through a psychological evaluation of their skills, personality and potential.

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September 07 2012


What is remuneration?

Remuneration is any and all compensation that a worker receives in exchange for their work or services performed for their employee or other employing organization. Remuneration not only includes a monetary exchange, casually referred to as a salary or wage, but mental or psychological exchanges and benefits as well. Many people often mistake remuneration for an employer paying their employee a salary or wage. However, remuneration not only includes monetary benefits but any and all other benefits as well. These include monetary benefits, psychological or mental benefits, as well as other tangible benefits such as medical insurance or complimentary vacations or items paid for by an employer.

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September 04 2012

Counterproductive Work Behavior

What is counterproductive work behavior?

Counterproductive work behavior is characterized by any employee behavior which, in some way, is considered to be against the overall goals of an employer or organization. Counterproductive work behavior includes behavior that is intentional, behavior that is unintentional, and can be caused by a variety of different reasons and motivations. These motivations can be psychological or physical, depending on the situation and the individual employee. Counterproductive work behaviors are considered one of the most common hindrances in the workplace, because they cannot only interrupt the productivity of a business, company or organization; but because they can also affect the quality of work provided by an individual employee who is performing counterproductive behavior as well as the performance given by that individual's peers.

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August 31 2012


What is psychometrics?

Psychometrics is the study of theories and techniques which are used in the field of psychological measurement, or the measurement of various psychological traits such as attitude, personality, mental abilities and general knowledge. The study of psychometrics mainly involves the study of instruments and tools used in the process of psychological measurement as well as various theories and approaches to psychological measurement. Psychometrics is used to develop psychological tests, attitude tests, tests related to knowledge and other tests which are meant to measure psychological abilities and traits.

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August 27 2012


What is a market form?

A market form, also known as a market structure, is an economic concept which refers to the number of firms that are producing identical products and those firms' relationship with buyers of those products. Market forms can have a great effect on the economy because they number of firms producing products and the number of buyers buying those products can greatly increase or decrease the total spending and selling in an economic situation. Markets forms or structures occur in all types of economies. Most economies will experience one or more market structures which are running at the same time. The most well known type of market form is a monopoly. In a monopoly, there is only one seller or provider of a particular product of service. For example, if a sole company were the only providers of tennis shoes with inflatable heels, this would be considered a monopoly market structure because that company had sole control over the market for tennis shoes with inflatable heels. Monopolies can sometimes occur naturally, when a company happens to become the sole provider of a particular service or product through no attempt of their own. More commonly, monopolies have been deliberately created throughout history to increase the profits of particular companies.

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August 21 2012

Job training

What is job training?

Job training is the training of employees for various duties they will be required to perform or will possibly encounter during their time working in a job position. Training is more broadly defined as acquiring knowledge, related skills and acceptable competence for certain positions or duties which may or may not be related to a work vocation. Job training is considered to be an essential part of any position in any company, regardless of the status of that position. The type of job training which is required will vary depending on the company and position, however, job training will typically involve the teaching of the following vital information: instructing employees about their regular duties; instructing employees about possible duties or possible experiences they may encounter as a regular or irregular part of their position; explaining expected work procedures to employees through verbal, physical or both verbal and physical means; informing employees of company rules, policies, and standards. Essentially, job training is meant to prepare an employee for their new position and to help ensure that they are able to adequately perform the duties which are required of them.

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