Business NLP Blog

December 04 2012

Employee Training Programs

What are trained employees?

A business without rained employees would have an almost microscopic chance of success in the business world. Why? Because trained employees are employees who know what they are doing in the workplace, why they are doing it, and how they need to do it in order to increase productivity, profits and the overall prosperity of the company. Trained employees are employees who know when to show up to work, what they need to do during the workday, and how they should behave or perform during the course of their daily schedule. In short, a trained employee is an employee that knows—above all—what they need to do. And without these trained employees, businesses would be nearly impossible to run in any sort of successful manner. Trained employees range from the lower level valet drivers who park cars in a parking garage all the way up to an executive sitting on an executive board for the company.


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November 28 2012

Work motivation and stress reduction

What is work motivation?

Have you ever felt a noticeable amount of stress when you were feeling unmotivated to perform work assignments or even go to work at all? This is not an unusual problem. In fact, studies have found that work motivation and stress are actually related to one another. Work motivation is defined as how much an individual is willing—or wants to—go to work and perform their work related duties and responsibilities. When work motivation is high, an individual is likely to enjoy attending work, performing their responsibilities, and even enjoying challenges which present themselves during the course of their work related responsibilities. On the other hand, when work motivation is low, an individual is not likely to enjoy going to work—they may even be late for work, or skip it entirely—and they may perform their work related duties halfheartedly, resulting in lower work productivity and even poorer work quality.


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November 12 2012

Job Commitment

What is job commitment?

Job commitment is defined as an employee's personal and psychological attachment to a job, organization or business. Job commitment, which is sometimes referred to as organizational commitment, is the measure of how committed an employee is to providing service in the workplace and to their business, organization or company. When an individual is psychologically attached to a company, it means they feel a level of obligation to that company. The measure of job commitment is typically used to improve how positively workers feel about their positions in order to increase their commitment to a company, business or organization. The amount of job commitment felt by an individual or by employees throughout a company can affect job performance, work productivity, as well as other factors such as employee turnover and productive or counterproductive work behavior. In general, businesses want to inspire job commitment in employees in order to keep them in the organization and to inspire a better job performance from employees in the company.


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November 09 2012

Workplace Counseling

What is counseling?

Counseling is characterized as the professional verbal interaction between an individual or group who desires help for problems in their life and a trained professional. Counseling is sometimes mistakenly confused for psychological therapy. Psychological therapy is a therapeutically tool comprised of various therapy concepts which are used to treat certain psychological problems or disorders. However, counseling is not always used for the treatment of mental disorders or illnesses, although counseling can be used conjunction with other therapies to treat a mental illness under certain circumstances. Counseling is most often used for non-disordered life problems, such as but not limited to: marriage or relationship counseling, grief counseling, family counseling, divorce counseling, substance abuse counseling, and more. Counseling is essentially a way for individuals to be assisted when they are having difficulty dealing with life problems which can cause a noticeable amount of damage to their quality of life.


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November 05 2012

6 Psychological Factors Which Affect Job Satisfaction

Job Satisfaction

“Are you satisfied with your job?” When people are confronted with this question, they may find themselves at a loss for words—or even reaching for the old standby phrase, “Is anyone?” While this phrase may seem simply like an attempt at dry humor, it reveals the underlying feeling that many people harbor about their work as it relates to job satisfaction: that jobs are, at their core, not capable of producing satisfaction. This feeling, although common, is being increasingly discussed in journals and other scholarly publications around the world. Is anyone actually satisfied with their job? Should anyone be? Studies and research increasingly point to one conclusion: Job satisfaction can have a major influence on a person’s life as well as their work performance.


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October 19 2012

Organizational Flattery

What is organizational flattery?

Organizational flattery is the usage of flattery in an organizational or business setting. Flattery is the use of compliments or praises in order to achieve a certain aim or to gratify the feelings of another individual. Flattery is often characterized as excessive and usually insincere praise, especially when the individual who is using flattery has a certain goal or aim in their mind. For example: An individual who highly praises their good friend’s artwork may be called a ‘flatterer’ for excessive praise influenced by the individuals’ relationship to the artist. Another example of flattery could occur when someone flatters an individual who has connections that could benefit the flatterer. In both cases, the compliments and praise being given by an individual are considered to be somewhat, if not entirely, insincere. Organizational flattery, when used in a business setting, can be one way for individuals to achieve business related goals for themselves or for their employer. Organizational flattery does not necessarily differ from ordinary flattery—it is, however, more specialized due to the more specific goals and aims which are often behind its usage.


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October 14 2012

Impression Management in the Workplace

What is impression management?

Impression management is a psychological process by which people attempt to control how they are perceived by other people and groups. Impression management is used in order to regulate the societal perception of an individual and is often characterized as the regulation of self-presentation or self-appearance to others. Impression management is often used informally by most individuals who are concerned with how they appear to the outside world—such as family, friends, co-workers, and other individuals who may interact with an individual throughout the course of their day. Examples of informal impression management include the tendency for individuals to act differently in public than in private or when they are speaking to different individuals or groups; for example, an individual may speak more casually when they are talking with a group of friends than a group of co-workers—this is especially true if the co-workers have any influence within a company.


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October 09 2012

Counterproductive Work Behavior

What is counterproductive work behavior?

Work behavior in an organizational or business setting is behavior exhibited by employees or other individuals involved in a workforce who can have a noticeable influence on the productivity of an individual, a group of individuals, and a company. Positive forms of work behavior include behavior such as amiability, generosity, and other forms of positive social behavior that contribute to a positive work environment as well as to productivity. Work behavior, positive or otherwise, can be intentional or unintentional, although both forms of work behavior can still have a noted influence on a work environment. In short, work behavior is behavior in the workplace which can influence the workplace and positive work behavior is behavior which goes toward the goals of a business or organization. Counterproductive work behavior, on the other hand, is a type of work behavior which does not go toward the goals of an organization and can in fact hinder work productivity, cause a negative work environment, and negatively affect an individual employee, a group of employees, or even an entire company. Counterproductive work behaviors, like positive work behaviors, are not always intentional. However, unintentional counterproductive work behaviors can still impact a company, especially if they are relatively more severe or negative. A brief but intense example of a counterproductive work behavior would be an employee who steals items from the company. This behavior goes against the goals of the organization, which is not only to be productive but to have productive employees, not employees who perform behavior that causes the company money and potentially creates a negative or even dangerous work environment.


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October 07 2012

Quality of Working Life

What is "quality of working life?"

"Quality of working life" is a relatively new concept which is defined as the overall quality of an individual's working life. Quality of working life is sometimes considered to be a sub concept of the broad concept "quality of life," which refers to the overall quality of an individuals' life. Quality of life includes factors such as income, healthy, social relationships, and other factors such as happiness and fulfillment. By contrast, quality of working life refers only to the quality of an individual’s work life--that is, their life and how it relates to their employment. The quality of working life includes factors such as their overall job satisfaction, the presence of workplace stress, and other work related factors. It has been argued that quality of working life is an understudied concept when compared to quality of life. Some psychologists believe that quality of working life does not have as big an impact as quality of life, while others believe that quality of working life can have a noticeable influence and impact on an individuals' overall quality of life. This impact is due to the fact that a working life often comprises a large portion of an individuals’ daily life, as most people spend a considerable amount of time at work—or doing work related actions—each day. When the quality of working life is poor, it can negatively impact the overall quality of life.


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October 03 2012

Performance management

What is performance management?

Performance management in the business field is a form of management which is focused on ensuring that workplace goals and activities are met in a timely, productive and efficient way. Performance management may manage the work within an individual employee, a particular group of employees, a workplace department, and even an entire company or business organization. Performance management may also focus in particular goods or services being created and performed by a certain company--for example, the management of work related to a hotel's restaurant or the production of a new toy offered by a toy company.


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